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Help

 

Find here all our guides to create a customer account, place an order, request a return and place a mail order.
Discover also our size guide to choose your shoe at the right size and width.
Finally, we will tell you everything about the reimbursement of CHUP and CHUT shoes by the social security.



Size guide
Follow our guide to measure your feet and find the perfect shoe for you. Read more
Create a customer account and place an order
A step-by-step guide to creating your customer account and placing an order. Read more
Ask for a return
Requesting a return is quick and easy. Here is the step-by-step method to do so. Read more
Choose a collecting point
Here is our guide to choosing a collecting point near you. Read more
Standard therapeutic footwear and reimbursement
Find out everything you need to know about standard therapeutic shoes (CHUT and CHUP) and their reimbursement by the social security. Read more
Mail order
Don't feel like ordering on the internet? No problem, Podexpert offers a mail order service. Read more
Follow our guide to choosing the right Elten safety shoe. Read more