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Create a customer account and place an order


Customer account

To place an order, the user can create a customer account which allows him to follow his orders on his customer space.
To do this, click on "My account".

 

My account

 

All fields in the account creation form must be filled in except for those indicated as optional. Failure to do so will result in the account not being created. All the information provided must be accurate.

 

After validating the creation of your customer account, a confirmation email will be sent to you.

 

Note: If you do not receive the confirmation email immediately after registration, please check your SPAM or junk mailbox or try to re-register with a different email address.

 

If you have already created an account, but cannot remember your password, enter your email address and click on "I have lost my password".
A new password will be sent to you by e-mail.

 

Lost my password

 

Note: If you do not receive the confirmation email immediately after registration, please check your SPAM or junk mailbox or try to re-register with a different email address.

 

Order

You make your selection by browsing the pages of our site. Your selections, along with the associated options, are added to your shopping cart when you click on "Add to Cart".

 

Add to cart

 

At any time while browsing our site, you can view your order by clicking on "My Cart".

 

My cart

 

Validation of the order

When you click on ''My Cart", a confirmation message appears. It summarizes all the products and options selected.

To validate your choice, click on "Finalise my order" or on "Continue my purchase" if you wish to add items to your basket.

 

Finalise my order

 

If you click on "Finalise my order" you will arrive at the summary of your basket. If the items in your basket are correct, you can click on "Validate my basket".

 

Validate my cart

 

On the next page, you need to check the billing and delivery addresses.

 

Adress

 

You must also choose the delivery method. Please note that not all delivery methods are available depending on the product purchased

 

Delivery method

 

You must also choose the payment method: credit card, PayPal or bank transfer.

 

Payement method

 

> Find all information about delivery, payment and returns.

 

Finally, you can leave us a message.

Don't forget to validate the general conditions of sale by checking "Yes I have read and accepted the Terms and Conditions".

To continue with your order, click on the "Finalise my order" button.

 

Finalize my order CGV

 

When you click on "Finalise my order", you will have a summary of your order with the billing and delivery addresses, the selected items and associated options, the delivery method and the payment method.

To continue your order, click on "Confirm my order".

 

Order summary

 

Your order is then validated.


After payment on our secure server, an acknowledgement of receipt is displayed. It confirms the registration of your order and informs you that a confirmation email will be sent to you as soon as possible.

 

Note: If you do not receive the confirmation email, please check your SPAM or junk mailbox.